1, Are pictures on your site taken of the real items you are selling?

We are sure the actual items we are selling are the same to the picture, though the pictures may seem a little different due to lights, photographing angles etc. photographing technique.

2, Do you dispatch the items ordered the same day the order was placed?

No, it usually takes some time before your order is dispatched. This allows our staff to verify the order details and to package the order. Once your order has been verified and confirmed, it is sent to our packaging and shipping department. We will send out the items within 3 days.

3, Do I have to pay for customs? Are there any other hidden fees I have to pay besides for the product and the shipping?

You don't need to pay for any customs. And there are no additional fees to be paid. Please trust to order from us.

4, Are all items on web available?

Most of the items are available and can be shipped in 2 day after payment. But due to the numerous orders we handle every day, some items will be out of stock sometimes. However, we will answer your order and inform you the earliest availability.

5, How long does it take to receive the order?

We ship in 2 days after payment cleared. Most orders take 4-10 business days for delivery.

6, How to track the item?

We will send you your tracking number in 24-36 hours after we receive your payment. You may check whereabouts of your item with the number on the shipment company’s website.